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Frequently Asked Questions

Why use Absolute Morgtage Processing?
What types of loans do you process?
Is Absolute Mortgage Processing a mortgage broker/banker?
What are your fees?
Do you offer a way to check status online?
Who orders third party services?
Who orders the credit report?
Does Absolute Mortgage Processing contact the the borrower if additional documentation is required?
How will your staff represent themselves?
What are my responsibilities?
Is there a cancellation fee if my loan doesn't close?
How do I get started?


Why use Absolute Morgtage Processing?
By outsourcing your loans to Absolute Mortgage Processing, you eliminate the costs of hiring and training processing staff. We can also contribute to your staff in a time when production is high and there is a need for additional resources on a temporary basis.

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What types of loans do you process?
We have years of experience in the following: Government, Conventional, Subprime, Construction to Perm, Lot Loans, Rehab. and Commercial.

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Is Absolute Mortgage Processing a mortgage broker/banker?
NO. We are not licensed as a mortgage broker/banker through any state agency. We are a loan processing service provider.

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What are your fees?
All of our fees are listed on our fee schedule. We can also create a custom package tailored to meet your specific business needs.
Click here to view our fee sheet.

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Do you offer a way to check status online?
Yes, once you submit your first loan you will be given a user name and password to access your pipeline 24/7 from anywhere. You will be able to see the current status and make changes to loan application, GFE and TIL if necessary.
However , we also understand that technology should not replace the “personal touch” you feel when speaking to a real person, so please don't hesitate to call us whenever you have questions or concerns.

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Who orders third party services?
You have the option of having Absolute Mortgage Processing order services through our providers, having us order from the providers you list on the submission form, or ordering services yourself and providing us with the contact information to follow up and obtain the services you ordered. Please remember we are not responsible for third party fees.

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Who orders the credit report?
You order the credit report through your company's provider. Absolute Mortgage Processing is not a broker/banker/lender and does not have any agreements with credit report service providers.

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Does Absolute Mortgage Processing contact the the borrower if additional documentation is required?
We give you the option to be the contact for the borrower or to have your us contact the borrower. We will inform you when additional items are needed and ask how you would like the borrower to be contacted. We will never contact the borrower without your permission. Absolute Mortgage Processing WILL NEVER discuss rate or closing costs with the borrowers.

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How will your staff represent themselves?
All correspondence from us will indicate that we are the processor for your company. We even have some broker/bankers who request we address ourselves as their “personal assistant”.

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What are my responsibilities?
Take the application, collect signed disclosures, collect borrowers' docs, identify the lender and program, lock the loan and submit the file to us for processing. You SELL the loan. We do the REST!

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Is there a cancellation fee if my loan doesn't close?
No. We do not charge cancellation fees. Our philosophy is that our clients and processors must work as a partnership. Simply put, if the loan does not close then no one gets paid. As you can see, it is in our best interest to get your loan to the closing table. We will assist you in finding a new lender, different program or product, and submit the file else where.

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How do I get started?
It's simple! You can download the forms and fax them in to us at 866-556-3522. You can call us at 803-217-0249 or email us at info@absoluteprocessing.com. We will contact you immediately to discuss how we can meet your needs. We design our business around your business.

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When it absolutely needs to be done right....You need to call the ABSOLUTE best at (803) 731-7900.
Absolute Mortgage Processing, LLC
Tel: (803) 731-7900 Fax: (800) 948-3153

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